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Client Portals

On November 17, 2023, the portal login experience will be updated. Please watch the video below for more information. When you first log in on or after the 17th, you will be prompted to create a new user name and password. To do this, you’ll need your current portal login ID and password.

RHW CPAs offers two convenient ways to upload and view your financial documents! On a desktop computer, please use this link
for our RHW Client Portal.

Don't forget to download the App!

Existing Users:

What you need to know:

  • You’ll need your current NetClient CS login ID and password. If you’ve saved these details to your browser, please memorialize them.
  • The sign-in page will look different but will function the same way. This video showcases the new experience.
  • You’ll need to enable two-factor authentication.There are several options available to verify your identity when you log in. We recommend using the Auth0 Guardian mobile app, which is free on the Apple App Store for iOS and Google Play Store for Android. Learn more about two-factor authentication.

Pair your MFA device to your RHW Client Portal

NetStaff CS MFA setup instructions
1. Log in to NetStaff CS.
2. Select your name near the upper-right corner of the screen and choose Manage Multi-factor Authentication.
3. Select Add Option to set up MFA.
4. Enter your password and click Enter to launch the setup wizard.
5. On the Multi-Factor Authentication Setup screen, click Get Started.

How to pair a mobile app
1. When prompted to choose an MFA method, select either Use Thomson Reuters Authenticator or Use a third-party multi-factor app and click Next.
2. On the Download and install screen, click Next if you have already installed an MFA app. If not, return to the Choose your MFA device section in this article.
3. On the Scan Code screen, open your mobile app and tap Settings > Add Account (or the plus sign) to open your device's camera to scan the QR code. If you need to enter a code instead, the Setup Wizard will time-out and give the option to do this.
4. After pairing via QR code or entering a code, your computer will say the pairing is successful and you will be able to name your now-paired device. This is helpful if you pair multiple devices to your account.

Pair your MFA device to your account
NetStaff CS MFA setup instructions
1. Log in to NetStaff CS.
2. Select your name near the upper-right corner of the screen and choose Manage Multi-factor Authentication.
3. Select Add Option to set up MFA.
4. Enter your password and click Enter to launch the setup wizard.
5. On the Multi-Factor Authentication Setup screen, click Get Started.
How to pair a mobile app
1. When prompted to choose an MFA method, select either Use Thomson Reuters Authenticator or Use a third-party multi-factor app and click Next.
2. On the Download and install screen, click Next if you have already installed an MFA app. If not, return to the Choose your MFA device section in this article.
3. On the Scan Code screen, open your mobile app and tap Settings > Add Account (or the plus sign) to open your device's camera to scan the QR code. If you need to enter a code instead, the Setup Wizard will time-out and give the option to do this.
4. After pairing via QR code or entering a code, your computer will say the pairing is successful and you will be able to name your now-paired device. This is helpful if you pair multiple devices to your account.

Video for setting up Authenticator for iOS

a. Tap the App Store icon.
b. Tap the Search button and enter "Thomson Reuters Authenticator" in the search bar.
c. Tap the Get button and follow the prompts to install it on your device.
d. Tap Open to launch the Authenticator app.
e. Tap Allow to enable notifications, which allows the Authenticator app to display sign-in requests on your device.
f. Proceed to the Pair your MFA device to your account section in this article and pair your mobile device with your login credentials.
Pairing your MFA to your account

Pair your MFA device to your account
NetStaff CS MFA setup instructions
1. Log in to NetStaff CS.
2. Select your name near the upper-right corner of the screen and choose Manage Multi-factor Authentication.
3. Select Add Option to set up MFA.
4. Enter your password and click Enter to launch the setup wizard.
5. On the Multi-Factor Authentication Setup screen, click Get Started.
How to pair a mobile app
1. When prompted to choose an MFA method, select either Use Thomson Reuters Authenticator or Use a third-party multi-factor app and click Next.
2. On the Download and install screen, click Next if you have already installed an MFA app. If not, return to the Choose your MFA device section in this article.
3. On the Scan Code screen, open your mobile app and tap Settings > Add Account (or the plus sign) to open your device's camera to scan the QR code. If you need to enter a code instead, the Setup Wizard will time-out and give the option to do this.
4. After pairing via QR code or entering a code, your computer will say the pairing is successful and you will be able to name your now-paired device. This is helpful if you pair multiple devices to your account.

Video for setting up Authenticator for Android

a. Tap the Play Store icon in your app list.
b. Tap the search button and enter "Thomson Reuters Authenticator" in the search field.
c. Tap the Install button and follow the prompts to install it on your device.
d. Tap Open to launch the Authenticator app.
e. Proceed to the Pair your MFA device to your account section in this article and pair your mobile device with your login credentials.
Pairing your MFA to your account

Pair your MFA device to your account
NetStaff CS MFA setup instructions
1. Log in to NetStaff CS.
2. Select your name near the upper-right corner of the screen and choose Manage Multi-factor Authentication.
3. Select Add Option to set up MFA.
4. Enter your password and click Enter to launch the setup wizard.
5. On the Multi-Factor Authentication Setup screen, click Get Started.
How to pair a mobile app
1. When prompted to choose an MFA method, select either Use Thomson Reuters Authenticator or Use a third-party multi-factor app and click Next.
2. On the Download and install screen, click Next if you have already installed an MFA app. If not, return to the Choose your MFA device section in this article.
3. On the Scan Code screen, open your mobile app and tap Settings > Add Account (or the plus sign) to open your device's camera to scan the QR code. If you need to enter a code instead, the Setup Wizard will time-out and give the option to do this.
4. After pairing via QR code or entering a code, your computer will say the pairing is successful and you will be able to name your now-paired device. This is helpful if you pair multiple devices to your account.